IXP 20-20 Computer Telephony Feature
Host Interface Link:
The 20-20 digital platform merges voice communications and information processing technologies to
provide a powerful platform for integrated switch-computer applications.
Applications can be created that link the public telephone network with computing environments
involving host computer systems, Local Area Networks (LANs), or individual workstations. The
system can also be linked with other 20-20 systems to provide sophisticated switching
capabilities needed for advanced, large scale, distributed call processing applications.
Customer support, telemarketing, operator services, and enhanced services provisioning are just
a few of the applications developed using the Host Interface Link (HIL).
HIL supports redundant configurations to help insure uninterrupted service. HIL functions
through serial or LAN interfaces. Complex applications are easily developed using the extensive
HIL profile library.
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