Hospitality
The hospitality application that our company offers is based on the Accommodator package from
Teltronics. The Accommodator is a flexible hospitality package that meets staff and guest
demands. It applies to casinos, hotels, motels, resorts, hospitals, and health care facilities. The hospitality
services may be configured according to the clients needs and business profile. These special services may also
be included in a wider and independent telecommunication system.
Facilities:
- Audit Trail:
Records all wake-up attempts, wake-up settings, room status changes from the guest room phone, message-waiting
turn on/offs, and PMS interface status (PMS link up/down). The record can be printed on the audit printer.
- PMS (Property Management System) Interface status
- Do-Not-Disturb
- Guest Directory:
The directory is constantly updated. When your guests call the front desk, their names and room
numbers are displayed so your staff can give them personalised attention. The guest directory can be
accessed from an attendant workstation, or the front desk.
- Room Station Disable
- Room Swap
- Group Hunt
- Password Access
- InfoCenter Voice
- Voice Mail
- Direct local/long distance/international calls from the room
- Automatic Wake-up
- Check-in/Check-out:
As guests check-in and check-out, room status (vacant or occupied) is automatically updated, the room phone is
disabled or enabled, and the guest is entered or deleted in the guest directory.
- Message Waiting
- Room Status:
Tells you whether a room is vacant or occupied, clean or dirty, or needs maintenance. A telephone interface
allows housekeeping staff to update room status from the guest room phones.
- Call Back
- Conference
- Detailed Billings
- Wake-up Call (Multilanguage)
- Call Redirect
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